What Is It Like Using QuickBooks Payroll? If you live in a state with complicated payroll tax requirements, you can request help from a payroll agent. You can also enter historical data on your own using pay stubs and reports from past payrolls. If you've already been paying employees through a different payroll service like ADP or Gusto, you can upload payroll reports into QuickBooks Payroll, where key information is validated and pre-filled (I was unable to test this). It sometimes provides step-by-step instructions, and other times, links to videos and other instructional content. I found the QB Assistant bot to be helpful here, as well as in other areas of the site. Still, chat and phone support are available from 6 a.m. If you're using the site to pay your first employees and don't have any previous payroll data, you can go through the setup on your own. QuickBooks Payroll offers extra assistance here by providing a list of actions you need to take before you can run a payroll. Setup is by far the most challenging and complex part of using any payroll system. But QuickBooks Payroll is more expensive than OnPay, which costs $36 per month plus $4 per employee per month. QuickBooks Payroll Core’s price is roughly comparable to Gusto’s when you take into account the differences in base and per-employee charges. It also offers a personal HR advisor, remote project tracking, and Tax Penalty Protection (meaning Intuit helps you solve any problems if you receive a federal, state, or local payroll tax penalty from an error made while using its product, and the company will reimburse any penalties and interest). It includes everything mentioned so far, plus 24/7 live expert product support and a customized setup. QuickBooks Payroll Elite is the highest tier at $125 per month plus $10 per employee per month. QuickBooks Payroll Premium ($75 per month plus $8 per employee per month) adds same-day direct deposit, workers’ comp administration, integration with QuickBooks Time (with a separate fee for a QuickBooks Time subscription), expert review, and the HR Support Center. Its primary features include unlimited payroll runs, automated payroll taxes and filings, health and retirement plans, next-day direct deposit, and reports. I reviewed QuickBooks Payroll Core, the least expensive version at $45 per month plus $5 per employee per month. QuickBooks Payroll has a 30-day free trial, and once you've decided to invest in the service, there are three subscription levels to choose from. QuickBooks Payroll is among the most expensive payroll services I've reviewed, though Rippling may cost more depending on how you configure it. Intuit QuickBooks Payroll could be a good choice for a very small business, but it can also handle businesses with more than 100 employees. The company excels at providing great user experiences its payroll service is no exception. It has also made numerous small changes throughout the site in areas like navigation, employee records, and document management. Intuit, which developed QuickBooks Payroll, has concentrated on rebuilding the website over the last year, improving its stability and minimizing (or eliminating) downtime. No other online payroll service offers such a successful partnership with an accounting app, except Patriot Software. As you might expect, QuickBooks Payroll integrates with QuickBooks Online accounting software exceptionally well, but it can also be used as a standalone payroll processing service.
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